We currently accept payments of Cash, Checks, Money Order, Debit/Credit Cards and E-checks.

To Pay by Mail: Mohawk Valley Water Authority
c/o Bank of Utica
PO Box 6081
Utica, NY 13502

To Pay in Person:

*City of Utica: Parkway Drugs: Parkway Drugs: Parkway Drugs:
Office of The Comptroller 1526 Albany Street 865 French Road 350 Leland Avenue
1 Kennedy Plaza Utica, NY 13501 Utica, NY 13502 Utica, NY 13502
Utica, N.Y 13502 9:00 am to 5:00 pm Mon - Fri 9:00 am to 5:00 pm Mon - Fri 9:00 am to 5:00 pm Mon - Fri
8:30 am to 4:15 pm Mon - Fri 9:00 am to 12:00 pm Saturday 9:00 am to 12:00 pm Saturday 9:00 am to 12:00 pm Saturday

We also accept Debit/Credit Card Payments and E-checks by Phone (315) 792-0301 from 8:30 to 4:30 Monday to Friday

* City of Utica MVWA KIOSK is currently located at Bank of Utica, 222 Genesee Street, Utica, NY 13502

Please use of the Bank of Utica, Washington Street entrance, MVWA kiosk for payments while City Hall is closed.


  • The Bank will allow MVWA customers access to the kiosk between the hours of 10 a. m. and 2 p. m., Monday thru Friday.
  • Upon arrival, anyone looking to use the kiosk will need to check in at our walk-up teller window. A Bank employee will then open our Washington Street rear entrance door to let them in.
  • One MVWA customer will be allowed in at a time.
  • Anyone showing symptoms of COVID-19 (cough, fever, sore throat, etc.) will not be allowed in to use the kiosk.
  • If supplies are available, we may require kiosk users to wear protective gear (i.e., a mask and/ or gloves).
  • Bank employees will observe social distancing by staying at least 6 feet away from kiosk users.
  • As the kiosk is not a Bank of Utica service, we will be unable to assist MVW A customers - they will be directed to contact MVWA